CA-San Jose

I had a very good experience during the mortgage process with both Vivek (loan officer) and Kharla (loan processor). They made the refinance process very smooth, explained everything clearly, and kept me updated without me having to chase at any point. They also helped cover a lot of the closing costs as that is typically a big component that makes one decide to go for a refi or not. The loan also closed around the exact time frame that Vivek had mentioned after I submitted my app. Appreciate their professionalism and transparency that they brought into the loan process.

Working with Kamal was an outstanding experience. He went above and beyond, always available to answer my questions and provide support. Thanks to his professionalism and dedication, the entire process was smooth and stress-free. He truly deserves 5 stars, and I highly recommend him to anyone looking for reliable and exceptional service.

I’m extremely happy with the service from Loan Factory. Don went above and beyond to help me secure the best rates, and Nyla provided outstanding support throughout the entire documentation process, making everything smooth and stress-free.

Lucy and Ann were amazing. Hands down the best! Thank you to them both!

They made the whole house buying process so easy and simple with constant communication. I highly recommend.

It was a great experience. Scott Kressin is wonderful. Thank you