MA-Quincy

I have been working directly with my Mortgage company to refinance my home. After having to and fro communication with loan officer on rate updates and the way to save some money, finally the loan officer messaged me saying that I am simply waisting her time. It was very frustrating. Then I have been advised to try with loan factory. I get connected with Keshav and explained him the need of refinancing. He stepped up and explained all the process and possibility on saving few bucks and the trend of interest rates. Keshav offered me the best rates and started working on my loan. Keshav is very patient and walked me through step by step. At the same time, Nyla Nguyen the loan processor was vey expert and knowledgeable in processing the loan. She was very active in communication giving each and every updates on the loan. Nyla picked up my phone every time when I can call despite of her busy schedule and answer all my questions. Working with Keshav and Nyla was my great experience and they are dedicated to make the customer happy. I am very happy to refer anyone who really needs great service for loan approval. Thank you Keshav and Nyla for all the hard work you do to approve my loan with competitive interest rates.

Kiran helped me in refinancing my investment home. His advise is very helpful. In fact he did more than what he promised. He is open and no hidden agenda. He ensured that process went smoothly and quickly. I am a happy customer and happy to refer to friends.

I would like to thank the loan factory team for helping me close on my parent's home. The real estate agent's recommendation for the Loan officer closing costs were way too high and we decided to change lenders after the house went under contract. Loan Factory team were able to cut my parent's closing costs in half, and work with my snippy real estate agent since I didn't go with her recommendation. They found a better lender arrangement, and a better rate, they even were able to close on schedule around the holidays. Brittany was my loan officer, and she was very courteous, kind, and patient. She was very flexible, she and her team(Sophie and Thuan) were taking calls and answering questions even after hours as needed since we had less than 30 days to close the loan. I will use this team every and each time! Closing on loan on a home is very stressful so having a team like the one I had at the loan factory helps you sleep better during the process. I am so glad I found them when I did.

Thank you Frank and John!!

I love them. They do such a great job. Thanks

Minh is a professional and effective loan officer